I wanted to take some time to thank you for making our renovation happen. It is very rare today to read a company’s vision and actually experience it word for word, TLC-Perth definitely walk their talk. After having experienced multiple companies not show up to quote, or show up but then not quote; we thought it would be impossible to get our home office done. After emailing TLC-Perth for a request to quote, I was pleasantly surprised to receive a prompt call to organize a time to visit. When Tim came to quote, he was thorough and even pointed out things we hadn’t thought of (and other companies and failed to mention), we began to trust that our job was going to be done right. From a work perspective, it is unheard of to have tradie’s turn up on time or turn up at all; but Darren and Tim were on time every day. They were efficient, friendly, and professional and what really exceeded our expectations was they were CLEAN; ensuring the property was neat and tidy at the end of each day, not just at the end of the job. They treat your home like their own. In regard to TLC’s communication, we never had to wonder what was going on, or what was happening next. The proactive before, during and after calls from your team to update us on schedules, supplies and any discussions on changes really cemented our trust in knowing that our job was priority and was going to be done properly. Given that we undertook our renovation when we had a 1-week-old newborn in the house, TLC-Perth removed the hassle and stress and ensured everything ran on time and I would not hesitate to use TLC again, and will go out of my way to recommend your company to friends, colleagues and family. Thank you again and should any of your prospective clients wish to speak to us as a reference, please do not hesitate to pass on our phone number, we would be happy to sing your praises.